
Jira is used by over 300,000 organizations worldwide — making Jira administration one of the most in-demand technical skills in enterprise IT. According to Glassdoor's May 2026 salary data, Atlassian Jira Administrators earn an average of $156,068 per year in the United States, with the range extending to $214,212 for senior roles.
Atlassian certifications are the formal validation of those administration skills. An Atlassian survey found that 73% of Atlassian-certified professionals reported increased job prospects after certification. The credentials cost $249 per exam — a modest investment relative to the salary outcomes they support.
But choosing the right certification requires understanding a key distinction: Data Center vs. Cloud. Atlassian has been aggressively migrating its customer base to Jira Cloud, and the certification program reflects that shift.
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Use this quick start guide to collect all the information about Atlassian Jira Service Management Agent Essentials (ACA-925) Certification exam. This study guide provides a list of objectives and resources that will help you prepare for items on the ACA-925 Atlassian Jira Service Management Agent Essentials exam. The Sample Questions will help you identify the type and difficulty level of the questions and the Practice Exams will make you familiar with the format and environment of an exam. You should refer this guide carefully before attempting your actual Atlassian ACA-JSMAE certification exam.
We have designed Atlassian Jira Service Management Agent Essentials practice exams to help you prepare for the ACA-925 certification exam. This practice exam provides you with an opportunity to become familiar with the question topics and formats found in the actual