Esri ArcGIS Online Administration Associate (EAOA_2024) Certification Sample Questions

01. What determines whether a user can move an item between folders in ArcGIS Online?
a) Only administrators can move items between folders
b) The item must be public to move it
c) The user must be the owner of the item
d) The item must belong to a group with update capability

02. You need to review the total number of credits consumed by a hosted feature layer over the past 30 days. Where should you look?
a) Organization’s group usage report
b) Hosted feature layer's item details page
c) Activity log
d) License assignment window

03. When reviewing the list of organization members, how can an administrator quickly identify inactive users?
a) Sort users by role
b) Filter users by user type
c) Review the Last Login column
d) Check content creation logs

04. Which method allows an administrator to proactively prevent unexpected high credit consumption from members or services in an ArcGIS Online organization?
a) Configure credit budgets per member
b) Assign limited user types
c) Set group-level permissions
d) Restrict access to the Map Viewer

05. A department reports that their credit allocation ran out in under two weeks. What should an admin do first?
a) Remove their assigned roles
b) Disable spatial analysis tools
c) Check the activity log for patterns
d) Switch them to Viewer user type

06. What happens when you disable the organization’s ability to use social logins?
a) OAuth tokens are regenerated for all users
b) Only administrators can now access the portal
c) Public content becomes inaccessible
d) Users must sign in using Esri credentials or SAML

07. If you notice unusually high credit usage for tile generation, which two areas should you investigate to find the cause?
(Choose two)
a) Map Viewer performance logs
b) User content sharing settings
c) Activity log for publishing actions
d) Item details for tile layers

08. Why would an administrator configure utility services like print and elevation in ArcGIS Online?
a) To allow analysis and operations in web maps and apps
b) To enable automated group creation
c) To enable multi-factor authentication for users
d) To assign credits to each hosted feature layer

09. How can you ensure your organization stays within its allotted annual credits in ArcGIS Online?
a) Disable new content creation
b) Periodically reset all user roles
c) Monitor usage with the status dashboard
d) Reduce the number of administrators

10. Where does an administrator configure the time zone, region, and units used in the organization’s map settings?
a) On the homepage layout settings
b) Inside each user's profile preferences
c) Within the Item details section
d) Under Map settings in the Organization tab