SS&C | Blue Prism Professional Developer (PDEV02) Certification Sample Questions

01. A travel-insurance quote page embeds its card-payment form in an iframe. Browser developer tools show the cardholder field as <input id="cardHolder">, and the id is identical on every load. A developer hand-edits an element on the outer page's definition to use the XPath //input[@id='cardHolder'], and the element is never found.
What is the most likely cause?
a) An XPath can reach into a frame only when the path explicitly passes through it, as in //iframe//input[@id='cardHolder']
b) The field is in the frame's own document, so it must be identified within that frame's context
c) The @id test needs normalize-space() around it
d) The id is generated per session, so the XPath should use contains(@id,'cardHolder') instead

02. An object reads a policy balance from a regional insurer's policy-administration system through a terminal emulator and a mainframe connection. The balance is spied as a field at a fixed row and column. Occasionally the value returned is text left over from the previous screen, because the read runs immediately after the Enter key is sent while the host is still refreshing the display.
Which change BEST prevents the wrong value from being read?
a) Read the whole screen as text and take the balance by its character offset
b) Re-spy the balance as a Region and read it with OCR
c) Loosen the balance field's row and column so it can match anywhere on the screen
d) Wait for the target screen's title text at its known position, then read

03. A team building a patient-billing automation wants realistic data for UAT. A developer proposes copying last month's production work queue items, which hold patient names and account balances, into the UAT queue. Which two measures protect patient data while still giving the team usable test data?
(Choose two.)
a) Run UAT on test instances of the billing systems, using test accounts only
b) Copy only the production items that ended as exceptions last month
c) Copy the production items but keep them under the production queue's encryption scheme
d) Copy the production items and delete them from UAT once the test cycle closes
e) Build synthetic or masked test items that keep the production formats and edge cases

04. Nine processes call a freight broker's REST API through a generic HTTP utility object. Each process builds the URL, headers and access token itself. Next quarter the broker moves to a new base URL and a new token scheme. Which refactor BEST contains the impact of this and future API changes?
a) Define a Web API Service and point all nine processes at its actions
b) Keep the utility object but read the base URL and token endpoint from Environment Variables in all nine processes
c) Replace each utility call with a Code stage that builds the request using .NET HTTP classes
d) Send each call through the Blue Prism API, which forwards it to the broker's endpoint

05. A telecom provider automates service-change requests. A Blue Prism process must check whether a request with the same Item Key is already pending before it adds a follow-up item. Separately, the provider's customer-service web portal must show agents the current queue status of each request.
Which design BEST meets both needs?
a) Both read a status file the process writes to a shared folder per item
b) The process uses the Work Queues business object, and the portal calls the Blue Prism API
c) Both call the Blue Prism API's work queue operations, with the process going through a Web API Service
d) The portal reads status through the Work Queues business object, and the process calls the Blue Prism API

06. An automation CoE has capacity for one new automation next quarter and must recommend a candidate to the steering group, which wants the best sustained return from that capacity. Four candidates have been assessed. Which candidate should the CoE recommend?
a) Holiday-request logging: low volume and simple rules, with a build estimate of only a few days
b) Customer address changes: the highest volume, but the core application is being replaced in six months
c) Supplier statement reconciliation: moderate volume, stable systems and documented rules
d) Complaint triage: the largest value, but agents decide each case from free-text emails using judgment

07. A process for a car-rental company passed UAT, but on its first production run every session stopped at the login step of the reservations system. Investigation showed that a credential used in UAT had never been created in the production environment.
Which pre-release check would have caught this before go-live?
a) Confirming production holds each credential and variable the release needs
b) Reviewing the UAT session logs for the login stage to confirm it completed without warnings
c) Re-running the full UAT regression pack in the UAT environment on the day before the release
d) Comparing the release package contents with the list of objects and processes approved in UAT

08. Four Digital Workers running an insurance-quotes process share one application account whose password must change every 45 days; the application allows concurrent sign-ins. Each session checks for the expiry warning at login and changes the password when it appears. On the last change, two sessions changed it within seconds of each other, and the account then locked after failed logins.
Which redesign prevents this?
a) Stagger the four sessions' start times so they rarely reach login together
b) Let each session change the password on the warning and keep whichever change Credential Manager saved last
c) Give each Digital Worker its own copy of the shared credential so their changes cannot overwrite each other
d) Wrap the check and change in an Environment Lock, and get the credential again inside it

09. A developer builds a Surface Automation object for a medical-supplies distributor's ordering system, delivered through a virtual desktop. The Regions were captured on the developer's workstation and pass every test there. On the production Digital Workers, which run at a different display resolution and text scaling, the image checks never match and the Region reads return nothing.
Which action BEST resolves this across all production Digital Workers?
a) Mark the Regions' coordinate values as Wildcard matches in Application Modeller
b) Make the object's run mode Exclusive so no other object repaints
c) Standardize resolution and scaling on every Digital Worker to match the captured setup
d) Recapture the Regions on each production machine and keep one copy of the object per machine

10. A timesheet form's Save button has class="btn btn-primary". The Cancel button next to it, also a button element, has class="btn btn-primary-outline". No other button on the page uses either class. Which selector identifies the Save button and never the Cancel button?
a) //button[@class='btn-primary']
b) button.btn-primary
c) button[class*='btn-primary']
d) //button[contains(@class,'btn-primary')]