IT Service Management (ITSM) serves as a framework to help organizations deliver IT services in a structured and efficient manner. As technology becomes increasingly crucial in business operations, ITSM aligns IT services with business needs, ultimately driving value. Earning the EXIN ISO/IEC 20000 Foundation Certification can validate your skills in ITSM and provide a thorough understanding of best practices aligned with the international ISO/IEC 20000:2018 standard. This EXIN certification is an essential step for those looking to build a successful career in IT service management.
The purpose of this Sample Question Set is to provide you with information about the EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 (ITSMF18) exam. These sample questions will make you very familiar with both the type and the difficulty level of the questions on the ITSMF18 certification test. To get familiar with real exam environment, we suggest you try our 