Atlassian Jira Administration for Data Center (Jira Administrator) Exam Syllabus

• Understand how user directories are configured and the impact of user directory order on managing users and groups
• Differentiate between deactivating and deleting users and the steps that must be performed beforehand such as updating project lead, component lead, and issue assignments
• Understand the impact of deleting a group used in schemes, workflow conditions, JQL queries, and restricted comments
• Understand the project role browser and default membership
• Know where groups and project roles are used throughout Jira
• Understand the difference between private versus public mode under General Configuration settings

- Understand admin privileges
- This topic includes:

• Understand the scope and limitations of Extended Project Administration
• Distinguish what actions can be performed by each of the following: board admins, project admins (with and without Extended Project Administration), Jira admins, and Jira System admins
• Be able to grant each of the above admin privileges based on requirements

- Configure global permissions
- This topic includes:

• Understand the purpose of each global permission Recall that global permissions are only granted to groups
• Distinguish project vs. global permissions

- Configure project permissions
- This topic includes:

• Understand the purpose of each project permission
• Recall which permission entries can be added
• Understand the implications of using User Picker and Group Picker custom fields in project permissions
• Recall permissions that are used in combination
• Differentitate when to use groups versus project roles based on requirements
• Understand anonymous access
• Understand the impacts of using “Anyone on the web” group in permissions

- Configure issue-level security
- This topic includes:

• Identify use cases for enabling issue-level security
• Recall the steps to configure issue-level security
• Understand how groups and project roles are used in issue level security
• Recall which entries can be added to security levels, including Reporter, User Picker and Group Picker custom fields and their implications
• Understand how issue-level security integrates with project permissions
• Understand that users can set Comment Visibility
• Know that Comment Visibility can be updated to groups and/or project roles under General Configuration settings

• Distinguish project templates
• Demonstrate expertise in configuring project schemes
• Identify which parts are always unique to projects and which can be shared
• Analyze the impacts of modifying a shared scheme
• Determine when to split a project into two to meet business requirements

- Manage versions and components
- This topic includes:

• Understand that versions and components are projectspecific
• Understand what happens to issues and versions during archive, merge and release
• Know the rules for issue assignement based on project default and component default

- Configure issue collectors
- This topic includes:

• Be able to create and configure an issue collector
• Understand how the issue collector integrates with project permissions and required fields
• Set a default reporter
• Know which fields can be added to the issue collector form

• Distinguish which project configurations are mapped to issue types (e.g. workflow, required fields, screens, custom field context) and which are not (e.g. components, versions, security levels, permissions)
• Know the required steps to enable and disable sub-tasks in a single project or globally
• Understand the use cases, prerequisites, and impacts of adding, updating, renaming, and deleting issue types
• Understand that the Default Issue Type Screen Scheme contains all issue types
• Know how to use bulk edit to change issue types, including moving between projects
• Understand the use cases for creating a new issue type versus a new field

- Configure fields
- This topic includes:

• Know the available custom field types
• Differentiate the need for custom fields of type Select List, Checkboxes, and Labels versus system fields such as Components and Labels
• Know the purpose of custom field context (to have different options and default values in different projects or issue types)
• Recall that you cannot have different custom field contexts for different issue types in the same project
• Know the purpose of field configurations (to Hide/Show and Optional/Required fields)
• Know that toggling Hide/Show in field configuration requires re-indexing to return correct search results
• Understand the relationships between fields and permissions
• Understand how the “Configure Fields” user setting is used by individual users
• Troubleshoot configurations that impact field visibility and editibility (screen, field configuration, custom field context, Configure Fields user setting, etc.)

- Configure screens
- This topic includes:

• Understand screens, screen schemes and issue type screen schemes
• Understand transition screens used in workflow
• Understand how screens impact field visibility

• Know that workflows are mapped to issue types
• Be able to update workflows and workflow schemes
• Configure workflow properties, triggers, conditions, validators, post functions, and transition screens
• Understand how workflows integrate with event notifications, including custom events
• Know how to set a resolution and limit resolution choices within a workflow
• Understand how permissions are used in workflows
• Understand the relationship between workflows and agile boards

- Configure automation rules
- This topic includes:

• Translate requirements into automation rule triggers, conditions, and actions
• Understand what issues are updated in rule branches
• Understand the relationship between automation rules, workflows, and project permissions

• Understand the “Create a new issue or add a comment to an existing issue” mail handler and it’s settings
• Understand which fields can be configured, especially Assignee and Watchers
• Understand how the email handler integrates with project permissions
• Understand that Jira sends emails based on events in project notification schemes, automation rules, and also filter subscriptions

- Configure notifications
- This topic includes:

• Differentiate notification events fired from issue operations and workflow transitions
• Know what entries can be added as notification recipients
• Understand that project permissions and issue-level security may restrict notifications
• Understand that workflow post functions can be configured to fire any system or custom event
• Know how to configure and use custom events
• Know that Jira admins can set two notification-related User Default Settings and that users can update My Changes and Autowatch in their user profile
• Troubleshoot notification-related issues

• Understand JQL syntax particularly the functions startOfWeek(), startOfMonth(), openSprints(),
• closedSprints(), futureSprints(), linkedIssues(), and the operators Changed and Was
• Know that parentheses should be used with multiple clauses containing both AND and OR keywords to determine which clauses are evaluated
• Know that search terms containing more than one word should be in quotations
• Know that mutually exclusive clauses will return zero issues
• Be able to interpret JQL queries to predict the results returned

- Configure filters, dashboards, subscriptions
- This topic includes:

• Understand that filter and dashboard sharing restrict which users can see them
• Know the impact of the settings “Default sharing for filters and dashboards” and “Allow users to share dashboards and filters with the public”
• Understand that “Browse Projects” permission and issue-level security restrict what issues are visible in filters, dashboards, and subscriptions
• Know that you can create a personal subscription (for yourself) or a group filter subscription (sent to a single group)
• Predict who will receive group filter subscriptions that contain the JQL functions such as currentUser() and projectsWhereUserHasRole()

- Understand bulk operations
- This topic includes:

• Understand the bulk change wizard and the steps and results of each bulk operation
• Understand how permission and workflow configuration may prevent users from performing bulk operations
• Understand adding and replacing field values with bulk change especially with Labels, Components, Fix Version/s and custom Select List fields
• Understand which fields may need mapping during a bulk move operation

• Understand the Day and Date/Time Formats in Jira’s Look and Feel configuration
• Understand how to modify date/time formats for both selection and display
• Understand how to configure the application navigator, including hiding links
• Under the announcement banner Public/Private setting
• Know that the Send Email feature can send a message to Groups or Project Roles

- Configure attachments, linking, time-tracking, and General Configuration
- This topic includes:

• Know how to configure attachment options
• Know how to enable issue linking globally
• Configure application links between separate Jira instances
• Understand global time tracking settings
• Understand which settings are configured on the
• General Configuration page including “Allow unassigned issues”, “Comment visibility”, etc.

- Configure statuses, resolutions, priorities
- This topic includes:

• Know how to create statuses, resolutions, and priorities
• Know that renaming these fields may impact JQL queries
• Know which fields can be translated
• Know how to create and associate a priority scheme

- Understand CSV import
- This topic includes:

• Be able to import CSV files through External System Import
• Know how to map fields and add new values
• Recognize a well-formatted CSV file, including Multi Select List fields