Use this quick start guide to collect all the information about EXIN BAPROSE Certification exam. This study guide provides a list of objectives and resources that will help you prepare for items on the EXIN BCS Professional Certificate in Stakeholder Engagement (BAPROSE) exam. The Sample Questions will help you identify the type and difficulty level of the questions and the Practice Exams will make you familiar with the format and environment of an exam. You should refer this guide carefully before attempting your actual EXIN BCS Professional Certificate in Stakeholder Engagement certification exam.
The EXIN BAPROSE certification is mainly targeted to those candidates who want to build their career in Business & Service Management domain. The EXIN BCS Professional Certificate in Stakeholder Engagement exam verifies that the candidate possesses the fundamental knowledge and proven skills in the area of EXIN Stakeholder Engagement.
EXIN BAPROSE Exam Summary:
| Exam Name | EXIN BCS Professional Certificate in Stakeholder Engagement |
| Exam Code | BAPROSE |
| Exam Price | $646 (USD) |
| Duration | 90 mins |
| Number of Questions | 40 |
| Passing Score | 65% |
| Books / Training | Discover the EXIN BCS Business Analysis certification program |
| Schedule Exam | EXIN |
| Sample Questions | EXIN BAPROSE Sample Questions |
| Practice Exam | EXIN BAPROSE Certification Practice Exam |
EXIN Stakeholder Engagement Exam Syllabus Topics:
| Topic | Details | Weights |
|---|---|---|
| Managing stakeholders |
- Stakeholder categories - Stakeholder analysis and prioritization - Stakeholder planning and monitoring - Stakeholder perspectives - RACI analysis |
15% |
| Communicating with stakeholders |
- The communication process - Barriers to communication: semantic, physical, psychological - 4As communication planning - Active listening - Listening behaviors: judging, filtering, being right, rehearsing |
10% |
| Working with stakeholder groups |
- Group development process: forming, storming, norming, performing, adjourning - Learning styles: activist, pragmatist, reflector, theorist |
10% |
| Facilitating workshops |
- Benefits of facilitated workshops - Roles in a facilitated workshop - Stages of a facilitated workshop - Facilitated workshop planning - Running a facilitated workshop - Facilitation techniques: elicitation and visualization |
10% |
| Building rapport |
- The nature of ‘rapport’ - Mehrabian’s elements in communication: Words (Verbal), Tone of Voice (Vocal), Body Language (Visual) - Techniques for creating and sustaining rapport - Building rapport using mirror, match, pace |
10% |
| Ensuring equality |
- Equality, diversity, and inclusion: definitions - Empathy maps - Unconscious bias |
10% |
| Managing expectations |
- Categories of expectations - Sources of expectations: controllable and uncontrollable expectation creators - Process for managing expectations |
10% |
| Negotiating with stakeholders |
- Principled negotiation - BATNA - Integrative and distributive negotiation |
15% |
| Managing conflict |
- Roots of conflict – goals, judgements, values - Options for conflict resolution - Thomas-Klimann conflict styles |
10% |
To ensure success in EXIN Stakeholder Engagement certification exam, we recommend authorized training course, practice test and hands-on experience to prepare for EXIN BCS Professional Certificate in Stakeholder Engagement (BAPROSE) exam.